About Contact

Mama Knew.com 

Website Terms of Use

INTRODUCTION

These Terms of Use, in addition to the terms of service and privacy policy,  set out how you (the User) can use this Site.

Please read them carefully.

The following terms of use, together with any documents and/or additional terms they expressly incorporate by reference constitute a legal agreement (collectively, this "Agreement") and are entered into by and between you ("you", "your", "User") and mama Knew ("Company" "we" "us", & "our").

The terms of use may be updated in the future, and that continued use reflects your ongoing agreement of all changes . All changes will be posted on our website as they are made. 

ABOUT US AND HOW TO CONTACT US

Mama Knew is an LLC registered in the State of Texas.   

You can contact us via email at [email protected]

SITE USE

By visiting MammKnew.com you are consenting to our terms and conditions.  Should you not wish to accept the terms and conditions of this Site in full you should cease using this Site immediately. 

This website mamaKnew.com will be referred to hereinafter as the “Site”.  All visitors to the Site will be referred to as “User” “You” or “Your”. As a user, you will be bound by these Terms of Use which may also be referred to from time to time as Terms and Conditions. The terms “We” “Us” and “Our” refer to mamaKnew.com. Accessing and using the Site constitutes acceptance of the Terms of Use.

TERMS

The content on this Site, and the associated social media channels Facebook, Instagram, Youtube, TikTok  and email marketing, will include information on pregnancy and Postpartum care. All content is intended for informational purposes only. None of the content in emails, blog posts or social media posts should be construed as specific medical advice and any guidance or coaching provided regarding mental health issues is simply informational. Anything a user does based on this information will create no liability for mama Knew LLC. 

SITE OPERATION

This Site is available to users via paid membership as set forth herein.

We do not guarantee the availability of any part of the Site or its content. We reserve all rights to withdraw, suspend or restrict the content at any time for any reason. 

USER RESPONSIBILITY

You are responsible for configuring your information technology, computer programs and platform to access our Site. You are responsible for your own virus protection software. 

The following are User responsibilities that by use of this site you are agreeing to:  

  • Only accessing the site if you are able to understand and comply with the terms
  • Providing accurate and complete information
  • Only using payment methods (e.g. credit cards) that you are authorised to use
  • Keeping passwords and user accounts secure
  • Notifying of any potential breaches or unauthorised account access

INTELLECTUAL PROPERTY RIGHTS

You may not use our intellectual property in any way without specific written permission. This includes but is not limited to republishing or sharing any information provided herein. 

If you are an influencer and would like to share our content please contact [email protected] to make your request. You must receive written permission to repurpose, copy and/or modify any content on this Site or content which is shared with  you by email or on social media.

If you are granted permission to share content from this Site or our social media channels please link back to the specific website page and let us know that you have shared the piece so that we have the choice to share your piece with our audience as well. 

For all copyright requests please contact  mama Knew via [email protected]

PAYMENT TERMS

Client understands the cost of the product as listed in the checkout page. Charges are made automatically, in accordance with the Auto-Renewal Terms outlined herein. User understands he/she is responsible for the full payment each renewal period, if applicable, and agrees to allow Mama Knew, through our payment processing system Stripe, to charge the payment method they provided.  Should Client fail to make timely payments, or if additional payments are not able to be processed, Client understands that their access to the Site will be terminated. Please note, your Credit Card information will never be processed or stored on our Site, it will be stored in Stripe, which serves as our processing platform.  If you have questions regarding Stripe’s terms and conditions please see here:  https://stripe.com/legal/connect-account

By becoming a member of Mama Knew, you authorise  Stripe to legally access, collect, use, retain, and disclose the data you share with us.. Stripe will use your Data as their Agreement describes and to (a) secure, provide, and update the Stripe services, (b) comply with Law and Financial Partner requirements, and (c) prevent and mitigate fraud, financial loss, and other harm.

REFUND POLICY

Mama Knew does not offer refunds once an individual has purchased access to the

digital product or Membership Site. If the individual is dissatisfied with his or her membership, he or she 

may elect to Cancel via the CANCELATION POLICY.  User further agrees and understands that changing his/her mind about the

Digital Products purchased or Membership Site, failing to follow through or understand the details of the Digital Product or Membership Site, not experiencing the results he/she expected or desired,

or experiencing any other similar situations does not entitle the individual to a refund.

When purchasing membership to this Site you will enter into a contract of sale with us

 at the point of sale.  

 

CANCELATION POLICY

 If the user wishes to cancel a membership, the user must do so prior to the renewal date.  

In order to cancel a membership, the user must go into their account and select to cancel the membership. Users will be notified upon completion of cancellation via Email.  All sales on digital products are final. 

AUTOMATIC RENEWAL TERMS

As outlined above, if a user cancels his or her membership on or after the renewal date, the user acknowledges and agrees he or she will be charged for the next month and the cancellation will take effect for the next payment cycle. Should this occur, users will have access to Membership Site for the month that was paid for, with membership terminating at the end of the payment cycle.  If User purchased access to the Membership Site during a period in which a free month(s), or trial period was granted, the Member understands he or she will be automatically charged the full monthly amount following the end of the trial period. Users will not be given any notice regarding the end of the trial period. 

DISCLAIMERS

The information on this website is intended for information purposes only and does not constitute medical advice. The information on this Site is provided without any representations or warranties, express or implied. 

You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on our Site.

You must not rely on the information on our Site as an alternative to medical advice from your doctor or other professional healthcare provider. If you have any specific questions about a medical matter you should consult your Physician or other relevant health professional. If you believe you may be suffering from a medical condition you should seek immediate medical attention. You should never delay in seeking medical advice because of information on our website or social media channels.

Although reasonable efforts are made to update the information on this Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

This Site may contain links to other sites. These sites are not under our control and we cannot be responsible for any actions or events arising from you following any links from this Site. Links are provided for informational purposes only and should not be interpreted as approval or endorsement by us. We are not responsible for examining or evaluating the content or accuracy of third party sites and we do not warrant and will not have any liability or responsibility for any third party materials. We are not liable for any harm or damages related to the purchase or use of goods, services, resources or content or any other transaction made in connection with a third party site. 

By using this site you understand that the information shared is considered “as is'' and that there’s no guarantee of things such as  accuracy, suitability, or availability. In addition, you agree to waive all rights that you have against mama Knew LLC, its owner, the company and its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, licensees, suppliers, and successors from any and all claims resulting from any action or inaction taken by the company and any of the foregoing parties. 

JURISDICTION AND DISPUTE RESOLUTION

These Terms are governed by the laws of Harris County Texas, USA and any applicable federal laws . By using this Site you agree that any action or proceeding arising out of or relating to the terms in this document that are not under the terms of either Circle or Stripe,  will ONLY be resolved by binding Arbitration in the State of Texas, Harris County,  according to the terms and conditions stated herein.  You also agree that you are giving up the right to trial by judge or  jury and the right to appeal any and all disputes of any kind, whether in law or equity, between the parties and your only course for resolution  shall be through binding arbitration according to the rules of the American Arbitration Association.

If unable to reach a resolution informally, Mama Knew  and User agree that all disputes will be submitted for Arbitration by the American Arbitration Association, to be completed in Harris County Texas within a reasonable amount of time, by one arbitrator. Mama Knew and User agree to participate in the arbitration process in good faith and in a manner that will effectively and efficiently resolve the dispute at hand, including the exchange of any materials, documents, or information. The decision made by the arbitrator is to be final and binding on both parties, and is not to be appealed or otherwise set aside. It is to be enforceable in any court of proper jurisdiction as a judgement of law or decree.  User agrees that the party who prevails in Arbitration will be awarded attorneys fees and will not be responsible for the cost of the Arbitration itself.  The losing party to the Arbitration will be responsible for all costs associated with the Arbitration process for both parties. 

If any user bound by this agreement files a lawsuit contrary to the arbitration clause agreed to above, such person will be responsible for all legal fees and other reasonable fees incurred by Mama Knew in its effort to enforce this arbitration provision.

 

PRIVACY POLICY

The Privacy Policy can be found here

TERMS OF SERVICE

TheTerms of Service can be found here

11/18/24

Privacy Policy 

We take safeguarding online privacy seriously. Please read the whole of this statement carefully as it sets out what information we may collect from you, how we may use it and your rights in respect of our use and the key details of our privacy policy.

From time to time, we may need to change our privacy policy. When changes are made to the privacy policy they will be reflected on this page. 

Mamma Knew.com is responsible for collecting, processing, storing and safe-keeping personal and other information as part of providing a service and carrying out our regular business activities. Any questions regarding our processing of personal data should be directed to us via [email protected]. 

In addition to this Privacy Policy make sure you have reviewed our Terms and Conditions at https://MammaKnew.com/terms-of-service/ 

 

SCOPE

Our Privacy Statement governs any kind of data processing including collection, use, transfer, storage and deletion of personally identifiable information.  This statement applies to our processing of data collected through any means, actively as well as passively, from persons located anywhere in the world. 

We are guided by the following principles when processing data:

  1. We will only collect data for specific and specified purposes; we will make it clear at the point when we request your information, what we are collecting it for and how we are going to use it;
  2. We will not collect data beyond what is necessary to accomplish those purposes; we will minimise the amount of information we collect from you to what we need to deliver the services required;
  3. We will collect and use your personal information only if we have sensible business reasons for doing so.
  4. We will not use your data for purposes other than those for which it was collected, accepted as stated within our policy, or with your prior consent;
  5. We will seek to verify and/or update your data periodically and we will accept requests from you for amendment of the data held;

 

  1. Except otherwise stated, we will not store data in identifiable form longer than is necessary to accomplish its purpose.
  2. We will not store or process any credit card information on our Site. All payments and data related to such will be processed and stored via Stripe. 

INFORMATION COLLECTED

The information we may collect about you could include, but is not limited to:

  1. Name
  2. Email
  3. DOB

 

We will collect information from you when:

  1. You purchase a membership on our website
  2. You contact us for information via our website or social media channels, by phone or email
  3. You post on our social media channels, website or blog
  4. You work with us in a commercial capacity

We may use the information collected to:

  1. Create a membership profile for you on our site
  2. Send you our newsletters or provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes 
  3. Ensure that content from our site is presented to you in the most effective manner for you and your computer
  4. Allow you to participate in the service you have chosen to do so
  5. Notify you about changes to our service

INFORMATION STORAGE

The following information will be stored: your email address, your first name and last name, your date of birth.

Your Credit Card information will never be processed or stored on our Site. 

We will never sell or share your personal information with third parties.

 

DATA PROCESSING

By Registering as a Member on our Site you are consenting to the collection and processing of your personal information listed above. We collect data for the purposes set out above. Data is managed to ensure that it is either erased from our system when it is no longer required for the purpose for which it was collected, retained for legal reasons or minimised and retained. 

We will never ask you for any HIPAA protected medical  information. 

 

LINKS FROM OUR SITE

Our site contains links to and from other websites which are operated by individuals and companies over which we have no direct control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use policies. We do not accept any responsibility or liability for these policies. We advise you to check the policies for third party sites before you submit any personal data to the website. 

 

MARKETING EMAILS

We will make it as easy as we can for you to opt out of unwanted processing, providing it does not restrict our ability to provide you with the primary service you have requested. 

Please note if you wish to unsubscribe from any marketing emails that you have signed up for, you can do so by emailing [email protected].  It may take 24 hours for this to become effective.

CHANGES TO OUR POLICY & FUTURE PROCESSING 

We do not intend to process your personal information except for the reasons stated within this privacy notice. If this changes, this privacy notice will be amended and placed on our website. 

POLICY DETAILS

This privacy notice was published on 4/26/2024 and last updated on 4/26/2024

If you are concerned about how we are collecting, using and/or sharing your personal information, you can contact [email protected].